Shipping & Returns Policy

Welcome to Astral Signature’s Shipping & Returns Policy. We prioritize delivering your orders with care and efficiency, ensuring that your experience aligns seamlessly with our brand values of style and purpose.

Processing Time: All orders are processed within 2–5 business days of receipt. After your order ships, you’ll receive a confirmation email containing tracking information to monitor your package's journey.

Shipping Options: We provide a variety of shipping methods to accommodate your needs:

  • Free Shipping Economy: Available in the U.S., Mexico, and Canada; 5 to 10 business days.
  • Standard Shipping: 3–4 business days (Domestic).
  • Express Shipping: 1–2 business days (Domestic).
  • International Shipping: Flat-rate worldwide; 6–18 business days (Economy), 6–12 business days (Standard), or 1–5 business days (Express).

Your shipping costs and estimated delivery times will be calculated at checkout based on your selected method and location.

Returns & Exchanges: At Astral Signature, we want you to feel confident with your purchase. If you’re not completely satisfied, you have 30 days from delivery to return or exchange your item.

Return Conditions:

  • Items must be unused, unwashed, and in the same condition as received.
  • Returns should be in their original packaging.
  • Proof of purchase is required for returns.

How to Start a Return: To initiate a return, email us with your order number and the reason for the return. Our team will assist you throughout the return process and provide necessary instructions.

Refunds: Once we receive and inspect your returned item, refunds will be issued to your original method of payment within 5–10 business days. Please note that:

  • Original shipping charges are non-refundable.
  • Customers are responsible for return shipping costs unless the return is due to our error or a defective item.

Questions? If you have inquiries regarding your order, delivery, or returns, we're here to help. Please reach out at your convenience.

Thank you for choosing Astral Signature—mindful fashion with purpose.