Refund Policy

AstralSignature Refund Policy

At Astral Signature™, we want you to be completely satisfied with your purchase. Please review our refund policy below:

Return Window

You have 30 days from the date of delivery to request a refund for eligible items.

Eligible Items

• Items must be unused and in original condition
• Items must be in original packaging
• Custom or personalized items are not eligible for return

Refund Process

1. Contact our customer service team at support@astralsignature.com]
2. Provide your order number and reason for return
3. We'll provide return shipping instructions
4. Once we receive and inspect your return, we'll process your refund

Refund Timeline

Refunds will be processed within 5-7 business days after we receive your returned item. The refund will be credited to your original payment method.

Shipping Costs

Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Shop Pay Refunds

For orders paid with Shop Pay, refunds will be processed back to your original payment method automatically.

Contact Us

If you have any questions about our refund policy, please contact us:

• Email: support@astralsignature.com
• We’ll respond as soon as possible 

This policy was last updated on [08/09/2025].